After you type in “Hi” when you search for a flight , the system will send you a form for you to copy and paste. You fill out the flight information: from, to, date and time.
How to fill out the FORM to search for a flight:
At any moment after performing a search using the form, you can type UPDATE and you will receive a message with the updated information from your last search. Your session never expires so you can track your flight until the day of departure.
chatnfly provides the cheapest result out of the search criteria filled out in the form. If you want to know more flight options other than the one provided, you simply need to type NEXT and you will receive the consecutive 5 best results
At the time of purchase of a flight, the system will ask for your personal information. You will receive a PASSENGER INFORMATION form for you to fill out. You’ll receive a form for every passenger, up to 8 passengers are supported.
As follows we show you how to fill out the PASSENGER INFORMATION form:
In addition to your personal information, you will need to enter your address. How to fill out the ADDRESS FORM:
As the last step of the payment process, you will have to fill out the information in the SECURED PAYMENT FORM “STRIPE”:
Once you have completed the purchase, you have the option to get immediate customer support on anything pertaining to your flight. You just need to type the word SUPPORT
To change the language to Spanish, you just need to type in ESPAÑOL/SPANISH or CASTELLANO/CASTILLIAN, which you can do at any moment in the conversation with chatnfly.
To change the language to English, you just need to type in INGLÉS/ENGLISH, which you can do at any moment in the conversation with chatnfly
If you want to stop receiving messages from chatnfly, you can use the CANCEL command. If you send this word, the system will stop sending you information.
To re-activate the system, you just need to send another message, a form or command.
chatnfly is an automated system based on natural language capable of searching and providing information on the search and purchase of flights. This type of system is called a CHATBOT.
With predefined and specific characteristics within certain messages, a CHATBOT imitates human behaviour. In short, chatnfly: